You may return new and unused items within 45 days of shipping for a refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 4 weeks of giving your package to the return shipper, however, in many cases you will receive a refund much quicker. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (5 - 10 business days), and the time it takes your bank to process our refund request (few hours to 3 business days).
To make an exchange, purchase the item you would like and return the item(s) you have now within 45 days from time of purchase (please include your packing slip or order number).
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.